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Support

Use this form to initiate support.

For any request that may require sending new or different parts or a return label:

  • Create an account at onewaylight.com
  • Include your order number
    • Amazon: This can be located in your order history.
    • One Way Light: This was emailed to you.  If you can't locate it, we can look it up by the name or email used at time of purchase.
  • Name.  This is how we'll identify you in communication.
  • Details
    • If Wrong Item: send a picture of the package, incompatible parts, and make, model, and year of the vehicle.
    • If Failed Item: keep the part.  We may need more information.
    • Other: describe any odd behavior.

To be added to vehicle specific lists, please provide the info below.  We'll email when we have a new product, an upgrade offer (free or reduced cost to prior customers), or are looking for help testing products.

  • Name
  • email
  • vehicle make, model, and year

For general questions or comments that are unlikely to result in us sending you anything, use the form or email directly at support@onewaylight.com.


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
*  Captcha Check

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